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City's Facebook page has issues

 

Last updated 1/11/2022 at 2:36pm

The City's Communications and Information Technology (IT) departments recently discovered that an update on their Facebook page frustrated some in the community.

Facebook's new page experience requires users to have an account to access the content; this was not the case in the past.

The City worked with contractor D2 Creative, LLC, an expert specializing in social media, to confirm that the access requirement is part of Facebook's January 2021 update and not an option the City can turn on or off.

The City of Mill Creek said it is committed to making public information accessible promptly and to the broadest audience possible. The City uses various means to do this, most importantly, the cityofmillcreek.com website, which leads to its public information portal, Civic Web.

From this portal, anyone can easily access information from City Council meetings, including meeting agendas, meeting minutes, links to watch and virtually participate in City Council meetings, access to public information request forms, and more.

Additionally, City staff shares important information via press releases such as this one, distributed to local media outlets for immediate release and published in the News section of the City's website.

 

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