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Frightening failures for the new emergency radio system

 

Last updated 4/20/2018 at Noon



As mayor, one of my other responsibilities is to represent Mill Creek on the Snohomish County Emergency Radio System (SERS) Board.

It is a responsibility I take very seriously.

For 19 minutes, beginning at 12:12 pm on January 12, 2018, SERS experienced a catastrophic failure of its emergency radio system crippling a major portion of Snohomish County’s emergency 911 dispatch communications.

Where the radio service failed, police and fire responders were unable to communicate with each other or with 911 call dispatchers. Emergency radio communications were disrupted impacting public safe...



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